Azure DevOps Bug Items

Overview

A Bug in Azure DevOps represents an issue, defect, or problem in the software that needs to be fixed. A well-defined Bug report ensures clarity, reproducibility, and efficiency, helping developers diagnose and resolve issues quickly.

Key Elements of a Bug in Azure DevOps

Title

A concise and descriptive summary of the issue.

Clearly state what is broken, for example:

"Login Button Does Not Work After Page Refresh"
"Payment Page Throws 500 Error on Checkout"
"Mobile Navbar Fails to Collapse on iOS Safari"

Description

Provide a high-level overview of the bug.

Explain what the issue is and why it is a problem, for example:

"When a user refreshes the login page, the login button becomes unresponsive. Users cannot log in, leading to frustration and support requests. This issue impacts user authentication and affects multiple browsers."

Steps to Reproduce

This acts as a step-by-step guide for developers and testers to reproduce the issue.

This should be written to be as clear and precise as possible, for example:

Open the login page.
Enter valid credentials (email & password).
Refresh the page.
Click the "Login" button.

Expected Behaviour

Clearly describe what should happen if the system is functioning correctly, for example:

"Clicking the login button should authenticate the user and redirect them to their dashboard."

Actual Behavior

Describe what actually happens when the bug occurs, for example:

"The login button does nothing when clicked. No error message appears, and no request is sent to the server."

Severity and Priority

Define the impact of the bug on the system and how urgently it needs fixing.

Severity	Impact
Critical	Application is unusable; business impact is severe.
High	Major functionality is broken, affecting many users.
Medium	Some features don’t work, but there’s a workaround.
Low	Minor UI issue or a small defect that doesn’t affect functionality.

For example:

Severity: High
Priority: P1 (Must be fixed before the next release)

Environment

Specify the environment(s) where the bug occurs, for example:

Operating System: Windows 11, macOS Ventura
Browser: Chrome 119, Firefox 120
Device: Desktop, iPhone 13
Application Version: v1.2.3
Environment: Production

Technical Details (Logs, Console Errors, Stack Traces)

Include relevant logs, stack traces, or console errors to help diagnose the issue, for example:

TypeError: Cannot read property 'addEventListener' of null at login.js:45
Server Logs: Authentication API received no request.
Frontend Console Logs: Error in login.js at line 45.

Screenshots or Video Evidence

Provide screenshots or a screen recording of the issue. This helps developers visually understand the problem

Root Cause Analysis (If Known)

If someone has investigated, include insights about the root cause, for example:

"The event listener for the login button is removed when the page refreshes, but it is not reattached after reload."

Dependencies

List any other known work items or dependencies linked to this bug, for example:

Requires Fix from Task #567: Update Login Event Listeners.
Affects Feature #789: User Authentication System.

Suggested Fix (If Known)

If there is a potential fix, suggest an approach, for example:

"Reinitialize event listeners for the login button on page reload."

Link the Bug to Features, User Stories, or Tasks, for example:

Feature: "User Authentication System"
User Story: "As a user, I want to log in securely using my email and password."

Testing & Validation

Define how the bug fix will be tested, for example:

Verify login works before and after page refresh.
Ensure the fix works on Chrome, Firefox, and Safari.
Test with valid and invalid credentials.

Status Tracking

Keep the bug updated as progress is made.

Use standard bug lifecycle states:

Status	Meaning
New	Bug is reported and needs triage.
Active	Bug is assigned and being worked on.
Resolved	A fix has been implemented but not yet verified.
Closed	The fix has been tested and confirmed.
Reopened	The issue persists after being marked resolved.

Example Bug Ticket in Azure DevOps

Title: Login Button Does Not Work After Page Refresh
Description:
When users refresh the login page, the login button becomes unresponsive. Users cannot log in, leading to increased support requests. This issue affects all major browsers.

Steps to Reproduce:

Open the login page.
Enter valid credentials.
Refresh the page.
Click the login button.

Expected Behavior:
Clicking the login button should authenticate the user and redirect them to the dashboard.

Actual Behavior:
The login button does nothing when clicked.

Severity & Priority:

Severity: High (Affects core functionality)
Priority: P1 (Must be fixed before next release)

Environment:

OS: Windows 11, macOS Ventura
Browser: Chrome 119, Firefox 120
Device: Desktop
Application Version: v1.2.3
Environment: Production

Technical Details:

Console Log Error:

TypeError: Cannot read property 'addEventListener' of null at login.js:45

Server Logs: No authentication request received.

Screenshots/Recordings:

Root Cause Analysis:

The event listener for the login button is removed when the page refreshes and is not reattached.

Dependencies:

Requires fix from Task #567: Update Login Event Listeners.

Suggested Fix:

Reinitialize event listeners for the login button on page reload.

Related Work Items:

Feature: "User Authentication System"
User Story: "As a user, I want to log in securely using my email and password."

Testing & Validation:

Verify login works before and after page refresh.
Ensure the fix works on Chrome, Firefox, and Safari.
Test with valid and invalid credentials.

Status: Active

Best Practices for Writing Bugs in Azure DevOps

Ensure Reproducibility – Provide clear steps so the issue can be replicated.
Be Precise – Clearly describe the expected vs. actual behavior.
Attach Logs & Screenshots – Helps speed up debugging.
Set Proper Severity & Priority – Helps prioritize fixes.
Keep it Updated – Track the status as work progresses.

Conclusion

A well-defined Bug report in Azure DevOps improves clarity, reduces debugging time, and ensures efficient resolution.

Following this structured approach ensures better communication, faster resolution, and higher-quality software.